We Ship worldwide from my studio in Israel.
Our Jewelry is made to order. Items will be shipped within 2-6 days (working days) upon approval of your payment.
All jewelry comes in a Hely Designs brand gift box.
All items are packaged carefully so they have to arrive in perfect condition.
Free Registered airmail (16 to 26 business days).
all shipments gets a tracking number to follow and track package (provides online tracking).
Express Shipping options available:
ECO POST Worldwide Expedited -$15.
Estimated Delivery time: up to 10 days.
Please note delays due to customs in your country are out of our control – packages will be delivered after it will be released from customs.
German, Spain & Italy orders can take up to 1 month due customs control check.
Local import customs fees are beyond our control in case charged by your authorities.
Buyers are responsible for Any custom duty, import taxes, local postal service charges and (due-holiday) delays that may apply – Refer to your local custom and postal policies for related matters.
Returns and exchange details
Please read our Policies before purchase. Your satisfaction is important!
Unused item you purchased can be returned for a refund or exchange within 7 days after receipt of the goods. You must contact me within 5 days of delivery and ship the items back within 7 days of delivery.
Items should be returned, unused and with the Hely Designs tags still attached.
Shipping charges are not refunded. Please remember, the shipping cost is on your responsibility.